Knowledge management system adoption in American University of Nigeria

Abstract

KMS are IT systems that manage the knowledge of organizations, these systems aid organizations generate new knowledge, record, utilize and allocate knowledge. This study examines the adoption of knowledge management systems at the American University of Nigeria. Centred on the UTAUT2 theory, this study puts forth a framework and then investigates its constructs to explain individual’s behavioural intentions to adopt knowledge management system. This work also examines the moderating effects of individualism/Collectivism at individual level on knowledge management system adoption. Data was gathered from staff and faculty of the American University of Nigeria using an online questionnaire. The collected data was analyzed using SPSS to perform an exploratory factor analysis AMOS was then used to test the model fit and the proposed hypothesis by conducting a confirmatory factor analysis test. The findings of this study showed that performance expectancy, hedonic motivation are important factors that explained individual’s behavioural intention to adopt knowledge management system. The results from this study also showed the impact of habit and facilitating condition on use behaviour. The result also showed that the moderating effect of individualism/collectivism at individual level on knowledge management system adoption was significant. Implications and future research works are presented and explained.